When will I receive my refund?

You will receive your refund within 14 days of receiving your notice of withdrawal.

 

Read more about refunds below:

 

If you regret your purchase, the amount you have paid will be refunded. In the event of an impairment for which you are liable, this purchase amount will be deducted.

We will make such a refund using the same means of payment as you used for the original transaction, unless you have expressly agreed otherwise.

We withhold the refund until you have returned the product – unless you have provided documentation of having returned it before then.

Your refund will be processed within 5-7 business days. Once we have registered your return or cancellation, you will receive your refund according to our refund policy.

 

Note:

You may lose your purchase amount – part of it or all of it. This happens if the value of the item is impaired because:

  • you have taken the item into use
  • the item has been damaged while you were in charge of it
  • you have handled the item in a different way than was necessary to establish the nature, characteristics and functioning of the item
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